Terms and Conditions

Last Updated: April 18, 2025

By scheduling an appointment, purchasing a consultation, or using the website for Lowcountry Hope and Healing, LLC, you acknowledge that you have read, understood, and agreed to the following Terms of Service.  

All services are provided by Gwendolyn Burnside, a student homeopath operating through Lowcountry Hope and Healing, LLC in South Carolina.

Lowcountry Hope and Healing, LLC provides wellness education and homeopathy consultations for self-directed learning.

• All consultations are provided by Gwendolyn Burnside, a student at the Centre for Homeopathic Education in London, England.
• Services are educational and informational only, offered under supervision as part of her professional training.
• These services are not medical care, diagnosis, or therapy.

By engaging in services, you acknowledge that:

1. Gwendolyn Burnside is not a licensed medical doctor or healthcare provider.
2. Homeopathy consultations are for educational purposes only and do not replace medical care.
3. You are responsible for your own health decisions and should consult a licensed medical provider for any health concerns.
4. No guarantees are made regarding outcomes from homeopathic consultations.

• Educational consultations about homeopathic theory, remedies, and general wellness.
• Guidance is not medical treatment and is considered self-directed care.
• Remedies are not included in consultation fees. Clients will receive instructions on where to purchase them if desired.

• All consultations are conducted by a student homeopath under supervision.
• By booking, you acknowledge that services are part of educational training.

By booking a consultation, you confirm that:

1. You are 18 years of age or older.
2. You are voluntarily requesting educational homeopathic services.
3. You understand these services are not medical care.
4. You may withdraw consent at any time by emailing gwen@lowcountryhopeandhealing.com.

• Your personal information will remain confidential except as required by law (e.g., suspected abuse or imminent harm).
• Gwendolyn may consult with supervisors for case review, using non-identifying details whenever possible.

• Initial Consultation: $115 USD
• Follow-Up: $75 USD
• Acute Consultation (established clients only): $50 USD
• Quick Consultation: $15 USD

Additional Charges:

• $25 per 15 minutes beyond scheduled time
• Remedies are not included in fees

Payment:

• Payment is due at the time of booking.
• Accepted payment methods: Cash, Check, PayPal.
• Fees are non-refundable except as described in the Cancellation Policy below.

When you book an appointment, that time is reserved exclusively for you, and I incur payment processing and scheduling costs.

1. Payment and Reservation

• Payment is required to secure your appointment.
• Booking confirms acceptance of this policy.

2. Cancellations and Rescheduling

• More than 72 hours before the appointment:
  • May reschedule or cancel with a 10% processing fee (minimum $20).
• Between 48 and 72 hours before the appointment:
  • May reschedule or cancel with a 25% late-change fee.
• Less than 48 hours before the appointment OR no-show:
  • No refund or credit will be issued. The full payment is forfeited.

3. No-Show Definition

• Failure to attend your appointment without notice.
• No-shows are non-refundable and non-transferable.

4. Emergency Exceptions

• Fee waivers may be considered for true emergencies, at my sole discretion.

By booking, you acknowledge and accept this cancellation and no-show policy.

• Lowcountry Hope and Healing, LLC does not retain official client medical records.
• You are encouraged to document your own appointments and remedy notes.
• Summaries may be requested for an administrative fee.

By engaging with Lowcountry Hope and Healing, LLC, you consent to be contacted via:

• Email
• Phone or Voicemail
• Text Message
• Video Call

You may revoke consent by emailing gwen@lowcountryhopeandhealing.com.

• All products and services are billed in USD.
• Purchases are processed via third-party providers (e.g., PayPal or GoDaddy).
• You are responsible for understanding the payment processor’s terms.
• All sales are final after the service is rendered.

© 2025 Lowcountry Hope and Healing, LLC. All Rights Reserved.

• All educational materials are protected by copyright.
• You may not copy, share, or resell content without written permission.
• Personal use only.
• Permission requests: gwen@lowcountryhopeandhealing.com (Subject line: COPYRIGHT PERMISSION REQUEST)

By scheduling an appointment or using this website, you acknowledge that:

1. You are voluntarily engaging with Lowcountry Hope and Healing, LLC.
2. You understand and accept all disclaimers, fees, and policies.
3. You are responsible for your own health decisions.
4. You agree to hold Lowcountry Hope and Healing, LLC and Gwendolyn Burnside harmless for any outcomes resulting from services.